About Felix Livni

Felix has 15 years experience working in high tech. He has worked at startups, built internet services at Google and Microsoft, and founded two software companies, one during the first dot-com boom. He has a background in mathematics, distributed systems, and people management. Felix's passions outside work include painting, cooking, and armchair theorizing with friends.

Save clients from filling out their information

Pass client data to the scheduler based on url parameters

url-params

We just released a new feature that let’s you pass client data (name, email, phone number) to the scheduler via a custom link that you provide (e.g. in an email sent to a client).

A common scenario for this is CRM (customer relationship management) software that sends custom emails to clients. In this example, the CRM could manufacture a link that included the client data in it.

Documentation on passing client data here:

You can also pass a URL parameter that lets you control where clients are sent once they are finished scheduling. For example: You can direct them back to a page on your website.

Documentation on continuation URL’s here.

Note: This is a technical feature and will require some experience web technology to use.

Schedulista Goes International

We’ve been adding some international businesses over the last year or so as part of a test program. We are now excited to announce that we publicly support businesses throughout Western Europe, Central and South America, Australia, South Africa, and Israel (full list below).

All standard Schedulista features are supported including the ability to collect payments and send text messages. There will be no additional cost.

Your account will also have inter-country capabilities. For example, if your businesses is in England, you can have a French client with a French phone number, and have them receive SMS reminders.

 

Choose International Phone Number

* Supported Countries: Bahamas, Bermuda, Canada, Cayman Islands, Costa Rica, Jamaica, Mexico, Panama, Puerto Rico, United States, Virgin Islands, Austria, Belgium, Czech Republic, Denmark, Estonia, Faroe Islands, Finland/Aland Islands, France, Germany, Gibraltar, Greece, Greenland, Iceland, Ireland, Italy, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom, Argentina, Brazil, Chile, Colombia, Falkland Islands, French Guiana, Paraguay, Peru, Uruguay, Venezuela, Hong Kong, Japan, Korea Republic of, Singapore, Taiwan, Thailand, Australia/Cocos/Christmas Island, New Zealand, Israel, South Africa

Clients can choose their own time zone

We’ve added a new feature that allows clients to see appointment times in their own time zone.

In the screenshots below, you can see what this looks like in the client scheduler.

online scheduling time-zone #1 choose-time-zone-2 choose-time-zone-3

Once a client chooses a time zone,  emails and text messages will also show the preferred time zone.

The client record will be updated. And client time zone preferences can be viewed and modified by the business owner (screenshot below).

scheduling software - edit time zone

Private Services Improved

Many of you already know about Schedulista’s private services feature. In short, a private service lets you create a separate landing page for an individual service that requires a secret link to access.

Example:
https://www.schedulista.com/schedule/massage/vi846-f4f65

We just made this feature more flexible. Services now have a new option where you can hide the “change service” link on the private service landing page and also hide the “schedule your next appointment online” link in the client confirmation and reminder emails.

Just uncheck the ”Show change services link to clients” on the edit service page.

Online scheduling - private servicesThis option is perfect for businesses that might not offer any general services, or might have a specific private offering that they want to have completely isolated from their standard services.

We also improved the URL structure. The old format looks like this:
https://www.schedulista.com/schedule/massage/offer/vi846-f4f65

The new format is more concise:
https://www.schedulista.com/schedule/massage/vi846-f4f65

(Note, we will continue to support the old format for backwards compatibility)

New Embeddable Scheduling Widget

You can now embed Schedulista as a “widget” directly into your website.

The widget is smart enough to resize vertically (no ugly scrollbars within your page). The widget is also responsive (it automatically adjusts for mobile).

We’ve tested the widget in a number of website builders including Squarespace, Weebly, and Yola.

You can see an example of the new widget embedded in Squarespace. This demo website works equally well on mobile.

Want to try it out yourself? We have detailed instructions on adding a widget to your website.

Scheduler Widget

More ways to send SMS reminders to your clients.

Do you wish that you had more control over when SMS reminders were sent? Do you wish that clients would receive SMS reminders regardless of whether you schedule them or they scheduled themselves? These two were the most requested features on our recent survey.

We listened. You’ll be happy to learn that we’ve made some improvements to text messaging within Schedulista.

(1) Clients can now receive SMS reminders when service providers (e.g. you) schedule them.

(2) Clients will now receive two SMS reminders — a regular reminder, and a last-minute reminder.

Client Opt-in

There is a new field on the client record so that you can set whether individual clients receive SMS reminders. The default is to not receive SMS.

text reminders for online scheduling

Note: it is important that you received express consent from the client before opting them in to receive SMS reminders.

SMS Reminder + SMS Last-Minute Reminder

Clients will now receive a regular SMS reminder along with their standard email reminder. These will be sent at the same time, and will follow the same logic. Note: You can  set your reminder policy on the Communications Settings page.

Additionally, clients will receive a “last-minute” SMS reminder either one, two or three hours before the appointment.  The number of hours  before the appointment that the client will receive the reminder can be customized per client.